Frequently Asked Questions
Find answers to common questions about SkillsZone
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Contact SupportFind answers to common questions about SkillsZone
Our token system allows you to pay only for the assessments you take. Purchase tokens in packages and use them to access any assessment. No monthly fees or subscriptions required.
We currently accept M-PESA payments for Kenyan users. We're working on adding more payment options for other African countries.
Yes, you can retake assessments to improve your score. Each retake requires a new token, but you'll get different questions to ensure fair evaluation.
Assessment duration varies by topic. Most assessments take 30-60 minutes to complete. You can pause and resume within 24 hours of starting.
Yes! Upon successful completion of an assessment, you'll receive a digital certificate that you can download and share on your professional profiles.
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Pay securely with M-PESA
Payment Instructions:
1. Enter your M-PESA registered phone number
2. Click "Pay Now" to initiate payment
3. Check your phone for M-PESA prompt
4. Enter your M-PESA PIN to complete
You can now access your assessment. Good luck!
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